Overcoming Installation and Sales Challenges

For Residential Replacement Heat Pump Water Heaters

Number of Credits (if applicable): NATE 3.0, BPI 3.0 Course Length: 4 hrs (2, 2hr sessions)

Course Description: This course establishes a clear value proposition for heat pump water heaters for plumbers, while addressing key barriers to their adoption. It also provides targeted sales training to identify customers and opportunities for client-facing staff and plumbers while delving into key installation considerations including space limitations, noise, condensate management, sizing, operational modes, and error codes.

Audience: HVAC installers, technicians, and sales professionals.

Learning Objectives:

  • Understand the key challenges to installation of heat pump water heaters
  • Examine the value proposition for heat pump water heaters as replacements in a variety of residential scenarios
  • Walkthrough targeted